Thank you for choosing Vuryz! We are committed to ensuring that your orders are delivered to you in a timely and efficient manner. Please review the following shipping policy to understand how we handle shipping and delivery of your purchases.
Order Processing Time
Orders are typically processed within 1-2 business days after payment confirmation. During peak seasons or promotional periods, processing times may be slightly longer, but we always strive to fulfill orders as quickly as possible.
Shipping Methods
Currently, we offer only standard shipping option to accommodate your needs:
- Standard Shipping: Estimated delivery within 7-10 business days
Please note that shipping times are estimates and may vary depending on your location, courier delays, and other factors beyond our control.
Shipping Rates
Our standard shipping is always free of charge!
International Shipping
International shipping rates and delivery times may vary depending on the destination country's customs regulations and import duties. Please note that customers are responsible for any customs duties or taxes imposed by their country.
Order Tracking
Once your order has been shipped, you will receive a confirmation email with tracking information. You can track your order's status and estimated delivery date using the provided tracking number.
Shipping Restrictions
We do not ship to P.O. boxes or APO/FPO addresses. Additionally, some products may have shipping restrictions due to size, weight, or other factors. Any such restrictions will be clearly stated on the product page.
Order Status Updates
You will receive email updates throughout the order fulfillment process, including confirmation of your order, shipping notification, and delivery confirmation. If you have any questions or concerns about your order status, please don't hesitate to contact our customer service team for assistance.
Shipping Damage or Loss
In the unlikely event that your order arrives damaged or is lost in transit, please contact us immediately. We will work with you to resolve the issue and ensure that you receive a replacement or refund as quickly as possible.
Contact Us
If you have any questions about our shipping policy or need assistance with your order, please don't hesitate to contact our customer service team. You can reach us via email at info@vuryz.com.